UWS recently applied a new password policy that required users to change their password by January 10th, 2020. As a result, users who did not update their password, were locked out of email, webCampus, myUWS and other UWS resources.
If you were locked out, please submit a ticket through ServiceHub. Click the “Request a Service” button on the left, and select “General Support Request (No Sign in required)”. When submitting the form, please include an alternate (personal) email address for faster service. The UWS Service Desk will reset your password and unlock your account. You will receive a response to your personal email. Please make sure to check your spam/junk folder and mark emails from UWS as “not spam”.